With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Turn on the printer to complete the reset.ĭownload available firmware updates from the HP website HP recommends plugging the printer directly into a wall outlet. Reconnect the power cord to a wall outlet and to the printer. Unplug the power cord from the power source. With the printer turned on, disconnect the power cord from the printer. Reset the printer to recover from printer errors or failures. Slide in the paper width guides until they rest against the sides of the paper. Reconnect the power cord to the printer, and then turn on the printer. Leave the ADF cover open for two minutes to allow the rollers and pad to dry. Use the damp cloth to clean the paper pick rollers and the separator pad. ![]() Lightly dampen a clean, lint-free cloth with filtered or distilled water, and then squeeze any excess liquid from the cloth. ![]() Remove the original document from the ADF.ĭisconnect the power cord from the rear of the printer.įind the paper pick rollers and the separator pad inside the ADF. ![]() Get a lint-free cloth and distilled water. If the answer is no, follow the steps below-Ĭlean the ADF rollers and the separator padĭust inside the automatic document feeder (ADF) can result in paper feed issues. Are you able to make copies using the ADF?
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